Privacy Policy

Effective Date: July 16, 2026

Grissettown Fire Department Issue Reporting

Grissettown Fire Department ("we," "our," or "us") is committed to protecting the privacy of our personnel. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use the Grissettown Fire Department Issue Reporting application.

Information We Collect

When using the application, we may collect:

• Name

• Username

• Email address

• User role (Employee or Administrator)

• Incident or issue reports submitted through the application

• Optional anonymous reports

• Internal notes added by authorized administrators

• Status updates related to submitted reports

• Device information necessary to operate the application (provided automatically by your device)

How We Use Your Information

Information collected is used solely to:

• Receive and track employee concerns and reports

• Assign, review, and resolve submitted issues

• Notify authorized personnel of new reports

• Allow users to check the status of submitted reports

• Improve department operations and communication

• Maintain system security and prevent unauthorized access

We do not sell, rent, or share your personal information with advertisers or third parties for marketing purposes.

Anonymous Reports

Employees may choose to submit reports anonymously.

When an anonymous report is submitted, the reporting employee's identity is not displayed with the report to administrators. However, technical information may still be retained for security, fraud prevention, and system maintenance.

Data Security

We take reasonable administrative, technical, and organizational measures to safeguard information stored within the application.

While no method of electronic transmission or storage is completely secure, we continually work to protect user information against unauthorized access, disclosure, or misuse.

Data Retention

Reports, user accounts, and related information are retained only as long as necessary for department operations, legal obligations, recordkeeping requirements, or internal investigations.

Third-Party Services

The application may utilize trusted third-party service providers for hosting and infrastructure, including cloud hosting services used to operate the application.

These providers process information only as necessary to provide the service and are required to maintain appropriate security measures.

Children's Privacy

This application is intended solely for authorized Grissettown Fire Department personnel and is not directed toward children under the age of 13.

Your Rights

Authorized users may request to:

• Update account information

• Correct inaccurate information

• Delete their account when permitted by department policy

• Request information regarding data maintained about them

Certain records may be retained when required by law or departmental policy.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically. Any changes will be posted on this page along with the updated effective date.

Continued use of the application after changes are published constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy or the Grissettown Fire Department Issue Reporting application, please contact:

Grissettown Fire Department

Website: https://www.grissettownfire.net

Email: admin@grissettownfire.net